Shipping Policy

We are committed to delivering your orders safely and on time. This policy outlines our shipping procedures, delivery timelines, and what you can expect when you place an order with us.

All orders are processed within 1-2 business days(Monday to Friday, excluding public holidays) after receiving your order.

• Standard orders: 1-2 business days
• Customized products: 3-5 business days
• Bulk orders: 5-7 business days

We currently ship to the following locations:

For remote locations, delivery may take additional 2-3 business days.

Shipping costs are calculated based on:

• Delivery location
• Package weight and dimensions
• Shipping method selected
• Order value

Once your order is shipped, you will receive a confirmation email with your tracking number and a link to track your package.

• Real-time tracking updates
• SMS notifications for major milestones
• Estimated delivery date
• Delivery attempt notifications

Failed Delivery Attempts

If delivery attempts fail due to incorrect address, recipient not available, or other reasons, our courier partner will typically attempt delivery 2 more times.

Incorrect Shipping Address

Please ensure your shipping address is correct. If an order is returned to us due to an incorrect address, you will be responsible for additional shipping charges to resend the package.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of delivery with photos of the damaged package and contents.

We currently offer international shipping to select countries. International orders may be subject to:

• Customs duties and taxes
• Import restrictions
• Longer delivery times (10-20 business days)
• Higher shipping costs

Contact our customer support for international shipping availability and rates.

Please note that orders placed during the following periods may experience delayed processing and shipping:

• National holidays
• Festive seasons (Diwali, Christmas, etc.)
• Extreme weather conditions
• Courier partner holidays

We will notify customers of any expected delays during these periods.

For any questions about shipping, delivery, or tracking your order, please contact our customer support team: